Water and Sewer Rate Information
Below is a listing of rate related information that can help our customers understand their bills much easier. However, if you still need further assistance or have a question, please contact us, or visit one our Customer Services office locations.
Water Rates and Charges
The water rates in Phoenix have three main components: service charges, volume charges and environmental charges. Download the current rate schedule in PDF 
.
Service Charges
Service charges are a flat fee, but include six (6) units of water for October through May, and ten (10) units of water for June through September. The service charge varies depending upon your meter size and whether you receive service inside or outside the city. Below is the service charge schedule for the rates effective July 1, 2010. All charges are subject to applicable sales taxes. For more information about taxes and other service charge related fees, download a tax and fee information sheet .
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MONTHLY SERVICE CHARGE (Effective July 1, 2010) |
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| Meter Size | Inside City | Outside City |
| 5/8" | $4.36 | $6.54 |
| 3/4" | 4.45 | 6.68 |
| 1" | 4.49 | 6.74 |
| 1 1/2" | 5.57 | 8.36 |
| 2" | 5.97 | 8.96 |
| 3" | 20.23 | 30.35 |
| 4" | 22.56 | 33.84 |
| 6" | 24.60 | 36.90 |
Volume Charges
Volume charges vary with the seasons. What a customer is charged for volume is based on metered consumption, and also varies depending upon whether you receive service inside or outside the city. The volume charge is highest in the summer months (June, July, August, and September); lowest in the winter months (December, January, February and March); and are priced in between during spring and fall months (April, May, October, and November). Below is the volume charge schedule for the rates effective July 1, 2010.
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VOLUME CHARGES (Effective July 1, 2010) |
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| In excess of use included with the monthly service charge | ||
| Months | Inside City | Outside City |
| Low Months: Dec., Jan., Feb., March |
$2.18 | $3.27 |
| Medium Months: April, May, Oct., Nov. |
2.69 | 4.04 |
| High Months: June, July, Aug., Sept. |
3.51 | 5.27 |
Environmental Charges
Environmental charges are a per unit charge, and varies depending upon whether you receive service inside or outside the city. Environmental charges are levied as part of the cost to implement current and future regulations created by the U.S. Environmental Protection Agency, the Arizona Department of Environmental Quality, or the Maricopa County Department of Environmental Services. Below is the environmental charge schedule for the rates effective March 1, 2010.
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ENVIRONMENTAL CHARGES (Effective July 1, 2010) |
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| Note | Inside City | Outside City |
| Applied to all usage | $0.40 | $0.60 |
Sewer Charges
Your monthly sewer charge is based on a calculation of 80 percent of the average water billed for January through March on your Municipal Services Bill. You can download a listing of sewer service charges by user category that will show how by sewer charges are applied to all the various types of customers. For more information about taxes and other service charge related fees, download a tax and fee calculation sheet. If you would like to learn more about your sewer charges, please contact the City of Phoenix Water Services Department Customer Services Division at 602-262-6251, or e-mail them at water.customer.service@phoenix.gov
Ways to lower your monthly sewer charge
The best way to lower your monthly sewer charge is to use less water during the months of January through March. To learn about ways to use less water, indoors and outdoors, request literature from the Phoenix Water Conservation Office.
If you own and maintain a swimming pool, another way to lower your sewer and your water charges when you refill the pool, is to do so when the water rates are at their lowest. And, if you refill the pool during the months of January, February or March, request a sewer appeal form so the large volume charge doesn't impact your sewer charge.
Again, for information about sewer billing, please contact the Water Customer Services Division, Monday through Friday, from 7:30 a.m. to 5 p.m., excluding city holidays, at 602-262-6251. (However, the best days to reach them are Tuesdays, Wednesdays, and Thursdays). You can also e-mail them directly at water.customer.service@phoenix.gov.
How to Read Your Water Bill
Knowing how to read the water and sewer portions of your Municipal Services Bill can help you better understand your water usage and the many other things you may find of interest. Learn now!